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Privacy Policy

PRIVACY POLICY

In accordance with current legislation on the Protection of Personal Data, and specifically in compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, the General Data Protection Regulation), and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPD), MICUIR informs users about the Privacy Policy that will apply to the processing of personal data that the User may provide or has provided to MICUIR.

Below you will find all the relevant information applicable to the use we make of the personal data of our clients and users, regardless of the channel or means through which you interact with MICUIR: through our website https://micuir.com/ ( hereinafter, the Website) or through our physical store located in Madrid.

This privacy policy will always be available through the Web so that you can consult it whenever you deem appropriate, and furthermore, whenever MICUIR requests personal data from you for a specific purpose, we will inform you in detail about the specific processing that will be carried out with your data in each case.

Who is responsible for processing the data?

The personal data provided will be processed by LUJART 2021, SL, (hereinafter, MICUIR), whose contact details are as follows:

Address: C/ Claudio Coello, 90, 28006 Madrid

Tax Identification Code: B05488366

Email address for data protection purposes: lopd_micuir@micuir.com

What do we process data for? What data do we process? Why do we process it? And… until when?

Personal data will be processed for different purposes, depending on the reason for which it was provided and the relationship that may exist with MICUIR.

Next, we will determine the main purposes for which we may process your data:

1. Manage existing business relationships between MICUIR and its clients or suppliers.

If you are a MICUIR customer or supplier, your data is processed to manage our relationship. If you offer us a service or product, or if, conversely, we provide the service to you, for example through our online store, both parties need the data to communicate, invoice, and inform each other about the operations and processes used by each party in the normal course of their activities.

In these cases, that is, whether you are a MICUIR customer by using our online store, or a service provider, the data processed by MICUIR are the identifying data (name, surname, postal address, email address, postal code, telephone…) and the economic, financial or banking data, necessary to manage mainly the invoicing/payment of products from the online store and all the tax obligations associated with the relationship.

Specifically, our customers' data (meaning users who have made a purchase through the website or our showroom) will be used for:

a) To contact you in cases where there is an incident or important communication related to your order or purchase.

b) Manage the payment for the products purchased, regardless of the payment method used.

c) Manage possible returns once you have made a purchase and manage requests for information about products.

d) For billing purposes and to manage the creation of tickets and invoices for the purchases you have made.

e) Activate the necessary mechanisms to prevent potential fraud during the purchase process.

f) Send surveys that allow us to know your level of satisfaction with MICUIR, and thereby improve our services.

The legal basis for the data processing specified in sections a), b), c), and d) lies in the performance of the contract between the parties (the sales contract in the case of clients, and the service provision contract in the case of MICUIR's suppliers). Processing activities in sections e) and f) are based on MICUIR's legitimate interest.

The data will therefore be kept for as long as the commercial relationship between both parties remains in effect.

If you are a customer, we will process your data for the time necessary to manage your purchases, including possible returns, complaints or claims associated with the purchase of said products from the customer service department.

We also inform you that this data may be communicated to third parties involved in the development of the existing relationship for the sole purpose of enabling them to correctly perform the functions assigned to them (financial entities, fraud detection and prevention entities, technology service providers, logistics, transport and delivery service providers and collaborators, customer service providers, marketing and advertising service providers and collaborators) and for the time strictly necessary to perform their work, not being processed by them or kept beyond what is defined here.

Postpone me

In accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”), you are hereby informed that, should you select the Aplazame deferred payment service, your name, surname, national identity document (DNI or NIE), email address, billing and delivery address, the product you wish to purchase, and its price will be transferred to APLAZAME, SL (hereinafter “APLAZAME”), with registered office at Calle Tiziano, 5, 28020 Madrid, Spain, Tax Identification Number (NIF) B-87.074.977, so that APLAZAME can process your financing request and, where applicable, analyze, evaluate, and manage the loans you, as a user, request, in accordance with its data protection policy, which can be found at [link to APLAZAME data protection policy]. https://aplazame.com/legal/privacy-policy/ .

At any time, you may exercise your rights of access, rectification, erasure, objection, portability and limitation of the data that correspond to you as a user, by sending a communication to arco@aplazame.com

No transfers will be made outside of the cases provided for (except those required by legal obligation) nor are international transfers foreseen.

2. Respond to inquiries, requests or petitions made by users and sent through any of the contact emails provided on the Website ( eshop@micuir.com , press@micuir.com ) or through the Website chat and follow up on them.

In other words, if you want to contact us to ask a question or make a request and you send us an email to one of the specified addresses or access the online chat, your data (the identifying data that you have provided to us through the email and the email address from which you write to us) will be processed by MICUIR for the purpose of answering your request or question.

Obviously, we wouldn't have your data or be able to answer you if you hadn't written to us first, so the basis for consent to carry out this processing will be the consent you gave us by contacting us voluntarily.

In any case, this data will be kept by MICUIR for the time necessary to respond to your request or inquiry and consider it definitively closed. Subsequently, if within two months of our response, this contact has not resulted in a business relationship between us, the data will be deleted.

If you submit your inquiry via chat, please be aware that the chat function is owned by Shopify. By using the chat, you also agree to their terms of service and privacy policy.

3. Manage your user registration on the Web

In this case, in addition to the identification data that will be requested (name, surname, address, contact telephone number...and in general all those that are marked with an asterisk as mandatory data), the user will be asked for a password to verify each of the accesses to their account afterwards.

We will therefore process your data to identify you as a user of the website and to give you access to the different functionalities of the website available to registered users.

The legal basis for this processing is the consent you expressly give us when you tick the box created for this purpose showing your desire to create an account and entering a password for this purpose.

We will process your data for as long as you remain a registered user on our website, that is, indefinitely until you request to unsubscribe.

4. Manage the Newsletter service and other marketing purposes

MICUIR will use your data to send commercial advertising communications and personalized information about our products or services through electronic means, provided that you have expressly requested to register for the Newsletter service, by completing the form located on the Web and accepting the applicable data protection policy by checking the corresponding box.

MICUIR will process the identifying data provided by users subscribed to the Newsletter for the sending of such communications, specifically the email address.

The legal basis for this processing is the consent you expressly give us when you fill in your email on the website and check the box created for this purpose showing your desire to register for this service.

You can withdraw your consent at any time and free of charge, although this will not affect the lawfulness of the processing carried out previously or the fact that you make a purchase again, but once withdrawn you will no longer receive the MICUIR Newsletter.

You can unsubscribe from the Newsletter by sending an email to lopd_micuir@micuir.com or by clicking on the unsubscribe link that you will find in each of the Newsletters that we send you.

This data processing involves analyzing your user profile, so, based on legitimate interest, we will study your preferences to determine which products best suit your style when sending you information.

The personal data used for sending the Newsletter will be kept indefinitely for this purpose, unless you request cancellation or object to continuing to receive such communications.

We also inform you that this data may be communicated to third parties involved in the design and/or sending of these communications on behalf of MICUIR (providers of technological services and providers and collaborators of services related to marketing and advertising) and for the time strictly necessary to perform their work, not being processed by them or kept beyond what is defined here.

On the other hand, MICUIR may conduct contests or promotional activities for the brand through its website or social media profiles. In such cases, your participation will be subject to prior acceptance of the terms and conditions and the corresponding data protection policy, which will always be available in the publication announcing the promotion. In these cases, your data will be processed under the conditions specified in each of the terms and conditions. We recommend that you always read these terms and conditions carefully before participating.

MICUIR also informs you that it will publish events, campaigns, and other advertising information about its services and activities on its social media channels. By becoming a "friend" or "follower" of MICUIR on social media, you agree to receive this information. If you do not wish to receive this information on your social media profiles, you must unfollow us.

5. Manage user participation in candidate selection processes when they have completed the corresponding Web form.

In this case, in addition to the identifying information contained in the form itself, all data included in the submitted curriculum vitae will be processed, such as academic and professional data, training/qualifications, student history, professional experience, membership in professional associations or colleges...

The legal basis for processing your data, in relation to the submission of your CV and applications for job openings we may publish, is the consent you provide when you complete the form and submit your CV. You may withdraw this consent at any time, although doing so would mean your application could not be considered in our recruitment processes. Please also note that withdrawing your consent will not affect the lawfulness of any processing carried out prior to your withdrawal.

In any case, your data will be deleted two years after you submit your resume.

6. To comply with the legal obligations required of MICUIR, as well as to carry out statistical studies that allow us to design improvements in the services provided based on our legitimate interest.

MICUIR will always retain your data only for as long as strictly necessary to fulfill each of the stated purposes. Once these periods have expired, your data will be duly stored and protected for the period during which liabilities arising from the processing may arise, in compliance with applicable regulations. Once any potential legal actions have expired, we will proceed to delete your data.

Where do we store the data?

The personal data provided will be stored using the appropriate protection guarantees required by the applicable regulations.



What rights do you have related to the processing of your data?

The user, as the data subject to processing by MICUIR, may, as provided for in the General Data Protection Regulation:

  • access your personal data
  • request the correction of your inaccurate data
  • request the deletion of your data and exercise your right to be forgotten
  • request the limitation of the processing of your data
  • object to the processing of your data
  • request your portability
  • You may file a complaint with the Spanish Data Protection Agency if you believe that the processing of your personal data is not in accordance with the regulations or if you are not satisfied with the exercise of any of your rights.

The User may exercise all these rights by writing to MICUIR's registered office address included in this document or by sending an email to lopd_micuir@micuir.com, indicating the reason for their request and attaching a copy of their ID card or other valid identification document for these purposes.

The user is responsible for ensuring that the information provided to MICUIR, through any means enabled for this purpose, is accurate. To this end, the user will be responsible for the veracity of all data communicated and will keep the information provided duly updated so that it always reflects their current situation. The user will be liable for any false or inaccurate information provided and for any damages this may cause to MICUIR.

If a user decides to provide the personal data of third parties (such as when they decide to purchase and send a MICUIR gift card to a third party), they undertake, under their sole responsibility, to have previously obtained their consent for their data to be processed by MICUIR, having previously informed them of everything provided for in article 14 of the General Data Protection Regulation.

What security measures do we apply to protect your data?

MICUIR will never share personal data provided by users with third parties without having obtained the prior consent of the data subject, except where legally required.

MICUIR guarantees the security and confidentiality of the personal data provided to it. To this end, it has implemented the necessary technical and organizational security measures to prevent its alteration, loss, unauthorized processing, or access, in accordance with applicable regulations. 

MICUIR will apply the following principles to the processing of your data:

  • Principle of lawfulness, fairness and transparency: MICUIR will require consent for the processing of users' personal data, informing them clearly and transparently of the specific purposes for which it will be processed and any other information required by the regulations.

  • Principle of data minimization: MICUIR will only request and process the personal data strictly necessary in relation to the purposes for which it requests it.

  • Principle of limitation of the retention period: data will be kept for no longer than necessary for the purposes of the processing, depending on the purpose. MICUIR will inform you of the retention period that applies in each case.

  • Principle of integrity and confidentiality: User data will be processed ensuring adequate security and confidentiality.

Changes to the Privacy Policy

MICUIR reserves the right to modify this policy to adapt it to new legislation, case law, practices, or decisions adopted by the Spanish Data Protection Agency or the European Data Protection Working Party (EDPP) pursuant to Article 29. In such cases, MICUIR will announce the changes on its website or through other means it deems appropriate. In any event, we recommend that you review this policy, which is permanently available on our website, with each visit or purchase.



Updated October 10, 2019