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Privacy policy

PRIVACY POLICY AND DATA PROTECTION

1. GENERAL INFORMATION

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights, and other applicable regulations, LUJART 2021, S.L., owner of the brand MICUIR, informs users about the processing of their personal data.

This Privacy Policy governs the processing of personal data provided by users through:

  • The website https://micuir.com

  • Web forms

  • Newsletter subscriptions

  • SMS subscriptions

  • Customer service

  • Online purchases and showroom

  • Social media

  • Recruitment processes

2. DATA CONTROLLER

  • Controller: LUJART 2021, S.L. (MICUIR)

  • Tax ID: B05488366

  • Registered office: C/ Claudio Coello, 90, 28006 – Madrid, Spain

  • Email: lopd@micuir.com

3. PERSONAL DATA PROCESSED

Depending on the relationship with the user, MICUIR may process the following categories of data:

  • Identification data: name, surname, email, phone number, postal address

  • Account access data: username and password

  • Purchase and billing data

  • Financial and payment data (full card details are never stored)

  • Browsing data (cookies)

  • Commercial preferences

  • Professional and CV data (recruitment)

4. PURPOSES, LEGAL BASIS AND DATA RETENTION

4.1. Purchase management and contractual relationship

Purpose

  • Order processing, payment and shipping

  • Returns and complaints management

  • Invoicing and legal obligations

  • Fraud prevention

Legal basis

  • Performance of a contract (Art. 6.1.b GDPR)

  • Legal obligations

Retention

  • For the duration of the contractual relationship

  • Thereafter, for legally required retention periods

4.2. Customer support and enquiries

Purpose

  • Responding to enquiries sent via email, forms or chat

Legal basis

  • User consent (Art. 6.1.a GDPR)

Retention

  • Until the request is resolved

  • Maximum of 2 months if no contractual relationship arises

4.3. User account registration

Purpose

  • Creation and management of user accounts

  • Access to restricted website features

Legal basis

  • Explicit user consent

Retention

  • While the user maintains an active account

4.4. Newsletter and email marketing communications

Purpose

  • Sending promotional and commercial information

  • Personalised communications about MICUIR products

Data processed

  • Email address

  • Purchase and preference data

Legal basis

  • Explicit consent

Profiling

  • Basic preference analysis may be carried out

  • No automated decisions with legal effects

Unsubscription

Retention

  • Until consent is withdrawn

4.5. SMS marketing subscriptions

Purpose

  • Sending promotional and commercial SMS messages

Data processed

  • Mobile phone number

Legal basis

  • Explicit, specific and informed consent

Conditions

  • SMS consent is independent from email consent

  • No SMS will be sent without prior acceptance

Opt-out

Retention

  • Until consent is withdrawn

4.6. Cookies

MICUIR uses its own and third-party cookies.

  • Non-essential cookies require prior consent

  • Users may accept, reject or configure cookies

  • Consent can be modified at any time

Full details are available in the Cookie Policy, accessible from the website footer and cookie banner.

4.7. Social media

MICUIR maintains profiles on social networks.
Data processing is governed by this policy and by the privacy policies of each platform.

4.8. Recruitment processes

Purpose

  • Management of job applications and recruitment processes

Legal basis

  • Candidate consent

Retention

  • Maximum of 2 years from receipt of the CV

5. DATA RECIPIENTS

Data may be disclosed to:

  • Financial institutions

  • Payment service providers

  • Technology service providers

  • Logistics and delivery companies

  • Email marketing and SMS platforms

  • Public authorities when legally required

No international data transfers will be carried out without adequate safeguards in accordance with the GDPR.

6. USER RIGHTS

Users may exercise the following rights:

  • Access

  • Rectification

  • Erasure

  • Restriction

  • Objection

  • Data portability

  • Withdrawal of consent

To exercise your rights:
Email: lopd@micuir.com
Proof of identity may be required.

Users may also lodge a complaint with the Spanish Data Protection Authority (AEPD): www.aepd.es

7. SECURITY MEASURES

MICUIR applies appropriate technical and organisational measures to ensure the security and confidentiality of personal data.

8. POLICY UPDATES

MICUIR reserves the right to update this policy to reflect legal or technical changes.
Updates will be published on the website.

9. LAST UPDATED

January 2026